Privacy Policy

Last updated: 07/02/2026

Prolivis is committed to protecting and respecting your privacy. This Privacy Policy explains how your personal data is collected, used, stored, and protected when you visit this website, submit your details, or engage with Prolivis services.

1. Who We Are

Prolivis provides fitness and lifestyle consulting services. For the purposes of UK data protection law, Prolivis is the data controller responsible for your personal data.

If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:

Email: [Insert contact email]

2. Information We Collect

We may collect and process the following personal data:

  • Name

  • Email address

  • Phone number

  • Information submitted through forms or questionnaires

  • Consultation notes and service-related information

  • Website usage data (such as IP address, browser type, and pages visited)

We only collect information that is relevant and necessary for the services we provide.

3. How We Use Your Information

Your personal data may be used to:

  • Respond to enquiries and contact you

  • Provide and manage services

  • Arrange consultations or calls

  • Personalise programmes and recommendations

  • Improve our website and services

  • Meet legal or regulatory obligations

We will never sell your personal data to third parties.

4. Legal Basis for Processing

We process personal data under one or more of the following legal bases:

  • Your consent

  • Performance of a contract or steps taken prior to entering a contract

  • Compliance with legal obligations

  • Legitimate interests related to operating and improving our services

5. Data Sharing

Your personal data will only be shared where necessary and appropriate, including:

  • With service providers who support our website or communications

  • Where required by law or legal process

All third parties are required to respect the security and confidentiality of your data.

6. Data Storage & Security

We take reasonable technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, or disclosure.

Personal data is stored only for as long as necessary to fulfil the purposes for which it was collected, including legal and accounting requirements.

7. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request erasure of your data

  • Object to or restrict processing

  • Request data portability

  • Withdraw consent at any time

To exercise your rights, please contact us using the details above.

8. Cookies & Tracking

This website may use cookies and similar technologies to enhance user experience and analyse website traffic. You can manage cookie preferences through your browser settings.

Further information about cookies may be provided through a separate Cookie Policy or consent banner.

9. Third-Party Links

This website may contain links to third-party websites. Prolivis is not responsible for the privacy practices or content of external sites.

10. Changes to This Policy

Prolivis reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page, and continued use of the website or services constitutes acceptance of the updated policy.

11. Contact

If you have any questions, concerns, or complaints regarding this Privacy Policy or your personal data, please contact:

Prolivis
Email: info@prolivis.co.uk